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Health insurance is a contract between the patient and their insurance carrier. The insurance policy lists a package of medical benefits such as treatment services, tests, office visits and therapies. The insurance company agrees to cover the cost of certain benefits listed in your policy. These are your covered services.
Your policy also lists the kinds of services that are not covered by your insurance company. These are your exclusions. You must pay for any uncovered medical care that you receive. Keep in mind that a medical necessity is not the same as a medical benefit. A medical necessity is something that your doctor has decided is necessary. A medical benefit is something that your insurance plan has agreed to cover. In some cases, your doctor might decide that you need medical care that is not covered by your insurance policy. Insurance companies determine what tests, therapies and services they will cover. Your insurance company’s choices may mean that the test, therapy or service you need isn’t covered by your policy.
You have the right to receive a “GOOD FAITH ESTIMATE” explaining how much your medical care will cost Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1 (800) 985-3059.
Well-child exams, annual gynecological exams, and routine physicals are coded differently from standard office visits, and are based on the age of the patient and whether you are a new or established patient. Your preventive benefits only cover services provided in the absence of illness or complaints. Legally we are not permitted to resubmit claims with a new diagnosis or procedure code if the claim was accurately submitted as a non-preventive visit. If there are additional concerns brought up at a preventive office visits, there will be an additional brief medical office visit fee
If you receive a bill from us, it is because we believe the balance is your responsibility. Please contact your insurance company first, if you think there is a problem. If you have any questions about your bill, please call our billing department immediately. If you cannot pay your entire balance, please call to make payment arrangements.
Labs and other ancillary services – i.e. lab testing, medical imaging, etc. are not part of our practice. Please call the number(s) listed on those statements for assistance.
We are happy to offer you the option of a virtual and/or digital health visit from the comfort of your own home. The care you receive will not be affected if you choose to come to the clinic for your appointment and do not want to use virtual or digital communications.
Patient’s may access their medical records on their Athena Patient Portal
For patients who would like to authorize the release of their medical records to a third party or individual fill out this Record Release Form
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Read the full notice.
Completed questionnaires can be brought to your doctor at Federal Way Naturopathy for review and treatment.
Completed questionnaires can be brought to your doctor at Federal Way Naturopathy for review and treatment.
If you are a new patient, please call to get started.
If you are a current patient, schedule an appointment on your patient portal, or use your Spruce app to send us dates and times that work best for you.
Address:
900 S. 336 St.
Federal Way, WA 98003
Hours:
Monday-Friday: 8am – 5pm
Saturday & Sunday: Closed
Website By: Jacob Merrill